SHIPPING
Explore delivery details and costs during the checkout process. Rest assured, every order is shipped with a tracking number for your convenience.
Orders in Pakistan will be delivered in 3-5 working days.
For international orders, regular delivery time is 7-10 working days through normal Skynet shipping and for urgent orders you can opt for DHL option.
RETURNS
Your satisfaction is our priority. If you are not satisfied with your purchase then we are here to resolve your concern/issue. We will only be accepting those products for exchange/return that either have manufacturing issues and the shipment of the wrong items.
Reach us at our customer care number, 0311-7877770 within 10 days of your purchase, No complaints will be catered afterwards.
Or email us at: info@eleganzastore.com
Note: Sale articles are not exchangeable.
After getting your exchange/return query, your order will be first checked by our relevant team after assessment you will be offered an exchange.
For more information, please visit our Delivery and Returns section.